golry Privacy Policy
This document explains how important your personal information is to us. Please read the full policy carefully before registering with golry.
1 Introduction and Scope
golry ("we", "us", "platform") treats the personal information of its members with the highest importance. This privacy policy describes what kinds of information we collect about you, how that information is processed, and under what circumstances it may be shared with third parties.
This policy applies to all users of the golrycasino.cam website and its related mobile applications. By registering on the site or starting to use the services, you are considered to have accepted the terms of this policy. To understand the overall terms of use for our services, please read the Terms and Conditions, which contain the complete rules on account management and betting.
2 What Information We Collect
golry may collect the following types of information for various purposes:
2.1 Information Provided at Registration
We collect the information you voluntarily provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- Permanent and current address
- National ID or passport number (for identity verification)
- Preferred payment method — bKash, Nagad, Rocket, or Upay
2.2 Automatically Collected Information
Some technical information is collected automatically while you are active on the site:
- IP address and device type
- Browser information and operating system
- Duration of activity on the site and list of pages visited
- Login time and logout time
2.3 Financial Transaction Information
Information related to deposits and withdrawals — such as transaction amount, date, payment method used, and transaction number — is kept on record. This is needed to ensure account security and to resolve any disputes.
2.4 Communication Information
If you contact us via live chat or email, the content of that conversation may be stored. This allows our support team to resolve future requests more quickly.
3 How Your Information Is Used
golry uses collected information only for the following purposes:
- Completing account registration and verifying identity
- Processing financial transactions — handling deposits and withdrawals
- Maintaining platform security and preventing fraud
- Providing a personalized experience based on your preferences
- Sending information about bonuses and promotions (subject to your consent)
- Meeting legal obligations and responding to requests from regulatory bodies
- Identifying and resolving technical issues on the platform
- Monitoring unusual playing patterns to support responsible gaming
We never sell your information to marketing lists or transfer it to anonymous third parties. See our full responsible gaming guidelines in the Responsible Gaming section.
4 Sharing Information with Third Parties
We may share your personal information with third parties in limited and specific circumstances:
4.1 Payment Processors
The necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to process financial transactions. These providers follow their own privacy policies and receive only the information needed to complete a transaction.
4.2 Technology Providers
Game software providers — such as Pragmatic Play, Evolution, PG Soft, and others — may receive minimal technical information to operate their platforms. This information never reveals your full identity.
4.3 Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or legitimate requests from law enforcement agencies. In such cases, we will make every effort to protect your interests within the limits of the law.
4.4 Corporate Restructuring
In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new party, but that party will be required to maintain the standards set out in this policy.
5 Cookies and Tracking Technologies
The golry website uses cookies and similar technologies. These are small data files stored in your browser that improve how the site functions.
5.1 Essential Cookies
These cookies are necessary for maintaining login sessions, ensuring security, and saving your language and currency preferences. Disabling them will disrupt the core functions of the site.
5.2 Functional Cookies
These cookies are used to remember your preferred game categories, interface settings, and previous session information. This means you do not have to re-select the same settings each time you log in.
5.3 Analytics Cookies
These cookies are used to analyze user behavior across different sections of the site. The data collected is aggregated and not personally identifiable.
You can reject or delete cookies by changing your browser settings, though some features of the site may not be available as a result.
6 Data Storage and Security
6.1 Security Measures
golry uses industry-standard SSL encryption technology to keep your information secure. All data transfers between the server and your browser are completed through encrypted channels. Our servers have multi-layer firewalls and access controls in place to prevent unauthorized access.
6.2 Internal Controls
Among our staff, only those who need it for their work have the right to access user information. Every access is logged and reviewed on a regular basis.
6.3 Data Retention Period
All information collected while an account is active is retained. Even after an account is closed, financial transaction records and identity verification information are kept for a defined period to meet legal obligations.
6.4 Response to a Data Breach
If a security breach occurs and it affects your information, we will notify you and the relevant authorities as quickly as possible. The nature of the breach, the details of the affected information, and the steps taken will be communicated clearly.
7 Your Data Rights
Every user registered with golry has the following rights regarding their personal information:
- Right of Access: You may request a copy of the information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted, provided this does not conflict with a legal obligation.
- Right to Object to Processing: You may object to your information being used for marketing purposes and opt out of marketing communications.
- Right to Data Portability: You may request your information in a structured, machine-readable format.
To exercise these rights, please contact our customer support team. We will respond within a reasonable time after receiving your request. To learn more about us, visit our About Us page.
8 Protection of Minors
All golry services are for individuals aged 21 and above. We do not intentionally collect or process information from anyone under the age of 21.
Age verification steps are in place at registration. If a minor completes registration by any means and we confirm this, that account will be closed immediately and the associated information will be deleted. If a parent or guardian suspects their child has registered on this site, please notify our support team.
9 Policy Changes
golry reserves the right to review and update this privacy policy from time to time. If any significant changes are made, we will inform you in the following ways:
- A notice will be published on the site's main page
- Information will be sent to your registered email address
- The "Last Updated" date at the top of the page will change
If you continue to use the site after receiving notice of changes, you are considered to have accepted the updated policy. For significant changes, we may ask for your explicit consent.
10 Contact
If you have any questions, complaints, or requests about this privacy policy, please get in touch with us. Our team is available 24 hours a day, 7 days a week to assist in English.
For answers to common questions, visit our FAQ section, which covers frequently asked questions about payments, bonuses, and accounts.